Terms of service
SWU STREETWEAR — TERMS OF SERVICE
Welcome to SWU STREETWEAR. These Terms of Service apply to your use of our online store and any purchases made through our website.
By accessing our website or placing an order, you agree to these Terms.
1. About SWU STREETWEAR
Business: SWU STREETWEAR
ABN: 77 700 345 535
Email: info@swustreetwear.com
2. Products & Sizing
We aim to provide accurate product descriptions, images and sizing information.
Colours may appear slightly different depending on your device or screen.
Customers are responsible for selecting the appropriate size. Please refer to our size guide before placing an order.
3. Orders
When you place an order, you agree that the information provided is accurate and complete.
We reserve the right to cancel an order where reasonably necessary, including where:
- an item is unavailable;
- there is an obvious pricing or listing error;
- fraudulent or unauthorised activity is suspected; or
- an error has occurred with the order.
If we cancel an order after payment has been received, you will receive a refund for the cancelled order.
4. Pricing & Payment
All prices are displayed in Australian dollars unless otherwise stated.
SWU STREETWEAR may change prices or promotional offers from time to time. Changes will not affect orders that have already been accepted.
Payment must be successfully processed before an order can be dispatched.
5. Shipping
Orders are shipped to the locations available at checkout.
Delivery timeframes are estimates and may vary due to courier delays, public holidays, weather, customs or circumstances outside our reasonable control.
Once your order has been dispatched, tracking information will be provided where available.
6. Returns & Exchanges
We offer a 14-day change-of-mind return period.
To be eligible for a change-of-mind return, items should generally be:
- unworn;
- unwashed;
- in original condition;
- free from stains, odours, makeup, damage or other signs of use; and
- returned with original tags attached where applicable.
We also offer exchanges subject to availability.
These conditions apply to change-of-mind returns only and do not limit your rights under the Australian Consumer Law.
7. Australian Consumer Law
Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.
Our products come with consumer guarantees that cannot be excluded under Australian law.
If a product is faulty, damaged, unsafe, significantly different from its description or otherwise fails to meet a consumer guarantee, you may be entitled to a repair, replacement, refund or other remedy depending on the circumstances.
8. Faulty or Incorrect Orders
If you receive an incorrect, damaged or faulty item, please contact us at:
info@swustreetwear.com
Please provide your order number and photographs or other information that helps us assess the issue.
We will assess the issue and provide an appropriate remedy where required by law.
9. Intellectual Property
All SWU STREETWEAR branding, logos, photographs, graphics, designs, product images, text and other original content belong to SWU STREETWEAR or are used with permission.
You may not copy, reproduce, modify, distribute or commercially use our content without written permission.
10. Website Use
You must not use our website for unlawful, fraudulent or malicious purposes or attempt to interfere with the operation or security of our website.
11. Promotional Codes
Promotional codes may be subject to specific conditions, expiry dates or exclusions.
Unless otherwise stated, promotional codes cannot be exchanged for cash or combined with other offers.
12. Privacy
Personal information collected through our website is handled in accordance with our Privacy Policy.
13. Changes to These Terms
We may update these Terms from time to time. The latest version will be published on our website with the updated date.
14. Governing Law
These Terms are governed by applicable Australian law.
15. Contact
For questions about our Terms, orders, products or policies:
SWU STREETWEAR
ABN: 77 700 345 535
Email: info@swustreetwear.com