Shipping policy

SWU STREETWEAR — SHIPPING POLICY

Last updated: 22 August 2026

At SWU STREETWEAR, we work hard to get your order packed and on its way as quickly as possible.

1. Order Processing

Orders are processed Monday to Friday.

Please allow 1–3 business days for your order to be processed and dispatched.

During product launches, sales, promotions or other busy periods, processing times may take slightly longer.

Once your order has been dispatched, you will receive a shipping confirmation and tracking information where available.

2. Australian Shipping

We ship orders Australia-wide.

Estimated delivery times after dispatch are:

  • Standard Shipping: 2–8 business days
  • Express Shipping: 1–4 business days

Delivery times are estimates and are not guaranteed.

Remote and regional areas may take longer.

3. Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery location and the shipping option selected.

Any applicable free-shipping promotion will be clearly displayed on our website or at checkout.

4. Tracking

Once your order has been dispatched, you will receive tracking information where available.

You can use the tracking information provided by the delivery carrier to monitor your parcel.

Please allow some time for tracking information to update after your order has been dispatched.

5. Delivery Delays

While we aim to meet the estimated delivery times, delays can sometimes occur due to circumstances outside our control, including:

  • courier delays;
  • public holidays;
  • severe weather;
  • peak shopping periods;
  • incorrect delivery information; or
  • other unforeseen circumstances.

If your order has been significantly delayed, please contact us at info@swustreetwear.com and we will assist where possible.

6. Incorrect Delivery Address

Please carefully check your delivery details before completing your order.

SWU STREETWEAR is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided at checkout.

If your order has not yet been dispatched, contact us as soon as possible at info@swustreetwear.com so we can see whether your address can be updated.

7. Lost or Damaged Parcels

If your parcel appears to be lost, missing or arrives damaged, please contact us at info@swustreetwear.com as soon as possible.

We may request your order number, tracking information, photographs or other details to assist with investigating the issue.

8. International Shipping

International shipping may be available to selected countries.

International delivery times vary depending on the destination and carrier.

Customers may be responsible for customs duties, taxes, import charges or other fees imposed by the destination country.

9. Australian Consumer Law

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.

If your order does not arrive or there is an issue with your purchase, please contact us so we can assist.

10. Contact Us

For any shipping or delivery questions, please contact:

SWU STREETWEAR
ABN: 77 700 345 535
Email: info@swustreetwear.com